05-21-2009 06:52 PM - edited 03-14-2019 04:07 AM
Dear all,
Our agents want to login to ICM system by IP phone not by CTI OS desktop and its instrument.
Are the any way to do it through the service button on IP phone 7941G?
Thank you,
Thanh
05-22-2009 04:54 AM
No, that's a feature of CAD only.
david
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: