7937 & sccp version 1.3.3

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May 22nd, 2009
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I have a 7937 conf station , I have the sccp 1.3.3 load files in flash and proper load and tftp server commands , but the phone still has sccp 1.1.1 , is this a bug ? or am i missing something.

I have reset the phones but still it has older load only.

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nesharm2 Fri, 05/22/2009 - 05:27
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did you try give following command in telephony service mode

"create cnf"

Also i have seen sometimes starting the procedure all over again helps. I mean try putting a fresh copy of load and see if it helps.

satv Fri, 05/22/2009 - 05:57
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Yeah i have configured that cli as well.

ll check if new copy of load helps.

paolo bevilacqua Fri, 05/22/2009 - 12:17
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Take debug tftp events, you will see what fails.


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