ccx 7 admin utility login

Unanswered Question
May 22nd, 2009

Hi,


Does anyone know how to resolve the problem of the ccx 7 admin utility not showing up after login ?


This is a single node and the cco troubleshooting guide does not resolve my problem .


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/troubleshooting/guide/uccx70srvtrbl.pdf



I see a login screen with the server name and administrator login.


I log in successfully with no error messages but I do not see anything else after that.


I am not sure if this has to do with it not resolving the server name with the ip address ? I may need to add the hostname and ip address in the hosts file.


All services are started in CCX.


Any help appreciated.


Thanks

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