We received a NFR CSVB and upon plugging it in via the Quick Start guide, it doesn't work at all. It powers up, it "appears" ok but you cannot access the management ip of the unit.
We have DATA1 plugged in the local lan (added 192.168.42.43 to a system on the LAN) and plugged DATA2 in to the DMZ with the intent of configuring the inbound mail through it. However the admin page cannot even accessed, cannot ping the unit, nothing.
First off does anyone have an idea (other than the unit is probably dead) or does anyone have a actual support center fo r the product? Cisco standard support web site does not even have the CSVB as a valid product. The only support links I can locate is this Community and I see no contact info for actual phone support anywhere.
Thanks all --