TTS requirements for UCCX

Unanswered Question
May 22nd, 2009

Hi,


I will like to integrate some TTS functionality on UCCX 7 Premium. The sentences includes Today's date, Currency, and pricing.


Do I need to get Nuance Vocalizer to integrate with UCCX?

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Generated Prompts cover many of these common scenarios. From a predefined set of WAV files, CRS stitches together the files to build a voice response, similar to TTS.


In CVP, the VXML Studio Application has a similar feature called "Say It Smart".


I suggest you see if the complete set of Generated Prompts satisfy your requirements.


Regards,

Geoff


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