05-22-2009 12:26 PM - edited 03-18-2019 11:05 PM
How can I set a variable in a script and have it display in the Desktop Agent? I'm trying to display certain caller information for the Call Center agents. Running IPCC 4.0(5).
05-26-2009 09:56 AM
Hi Rob,
This document should assist in your scripting needs.
http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fdocs%2Fvoice_ip_comm%2Fcust_contact%2Fcontact_center%2Fcrs%2Fexpress_4_0%2Fprogramming%2Fscript_devp%2Fgs_with_scripts%2Fcrs401gs.pdf&pos=4&strqueryid=5&websessionid=0_4...
Regards,
Justin
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