CCX_Agnt login to phone not CAD

Unanswered Question
May 25th, 2009

hi guys

i want to configure the ip phone as back login way in case of pc down thorugh a cisco ip phone

with normal service phone setup the login info must be entered in the phone subsecribe services

login id ext and pwd

however i want this one not to be filled and this need to be filled during the login to ipcc service like in cad

user put ext,id and pwd

how can be done if posible ?

thank you

I have this problem too.
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csshenoy80 Mon, 05/25/2009 - 10:18

You can use the IP Phone Agent service which is already running on the UCCX Server. All you need to do is, configure the IP Phone Agent Service and subscriber the service to the Agent IP Phone.

Refer to the link, this is for older version of CUCM, but the fundamentals remain the same.




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