Switch Image Upgrade through Ciscoworks

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May 25th, 2009
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We are trying to upgrade the image of our Cisco 3750 switch through the RME Image Management Software. We are trying to install the tar file however the image does not get loaded into the switch.I have attached the telnet.log file for reference , can someone guide why the image upgrade is not working through Ciscoworks.

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Joe Clarke Mon, 05/25/2009 - 10:51
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There are not enough details here to know the root cause. This may be due to a VTY timeout (make sure you have exec-timeout 0 0 configured on the 3750), or this may be due to my bug CSCsq80133. The symptom for the bug is that while the job reports a failure, the image is actually deployed on the device.

If it turns out to be this bug, there is no workaround, but it will be fixed in LMS 3.2 due out early this summer.

yusuf.ujjainwala Tue, 05/26/2009 - 02:11
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Thanks for the reply . Our problem got resoved the Cisco Works TFTP service was not working properly , restarted the same and the image got installed successfully through Ciscoworks


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