"Mute" softkey in 7911 IP Phone

kolkatagtc · ‎05-25-2009

Hi,

i am using Cisco CM5.1.3. I am using 7911 ip phone but unable to mute, i want to create a softkey as "Mute" as there are no Mute button.

Required urgent help.

Thanks in advance.

paolo bevilacqua · ‎05-25-2009

You cannot create a Mute softkey.

From a Cisco FAQ:

Q. Do Cisco 7911 IP Phones have a mute button?

A. The Cisco 7911 IP Phones do not have a mute button. However, they have a Monitor softkey which functions as a mute button as well.

kolkatagtc · ‎05-25-2009

Thanks.

Just another question irrespective of the phone model can i create a Softkey for "Mute" in general?

paolo bevilacqua · ‎05-25-2009

No, never. It is always a physical button.

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bartikoskig1 · ‎06-29-2015

So here is a shot of a 7911 with a "mute" soft key.

How do we reproduce this on other phones of the same model?

And all the "monitor" button seems to do is output over the speaker.

Frank Bodiker Jr · ‎06-29-2015

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SurferCUCM · ‎11-09-2015

You can create a Mute softkey now. Hope this helps

SurferCUCM · ‎11-09-2015