I have setup a simple after hours auto attendant for incoming calls. when the business is closed we want to give the option to press 1 to leave a message. Currently the script redirects the call to the GDM which plays the GDM welcome message and allows them to leave a message. We did not want them to have to hear the GDM welcome message so I have recorded a silent message.
I noticed in the new CUE Editor 3.x there is a function called "send voice message". Am I able to change my redirect to GDM command to send voice message so that the caller can leave a message directly into the GDM without hearing the welcome message? Or have I misinterpretted the purpose of the 'send voice message' command.
Is there any other way that I should be trying to achieve this?