Hi, I am trying to generate a MOS value for calls on CUCM 6. I would like a system wide average, but if thats not possible then if I could get a value for each call then I could generate an average from that.
I have been reading Cisco CDR documents and it would appear Cisco have add the k-factor, which measures the MoS value. However I have downloaded the CMC and the k-factor values are empty. Is there any configuration work which needs to be complete for these to populate?