Just implemented CME Version 7.0 with only 20 ppl in the company, so didn't go for CCM. Wanted some features that CCM have like:
1) lock the phone with username and password etc, so when users want to use the phone, need to login etc
2) CDR support in CMEv7.0. Can CMEv7.0 send/export the CDR to external apps like excel etc? Any doc will be helpful!!