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7916 color side car

7bridgesol
Level 1
Level 1

Deployed a UC520 - 7.0.2 with CCA 1.9.1

User has a 7965G with a 7916 color side car.  All the lights are on, but nothing in CCA or GUI interface recognizes the side car.

Are there extra steps I must take to make the side car work?

Joe

3 Replies 3

Steven Smith
Level 7
Level 7

I have 2.0 installed, and I can't remember quite what the GUI looks like but...

Where you define the phones MAC address in CCA, you also define the phone type including if it has a sidecar.  Let me know if that works for you.

weeksgroove
Level 1
Level 1

From CLI

Find the ephone that represents that phone and add the following

type 7965 add-on 1 7916

Then you can go into the CUE GUI and add lines to the buttons.

htht

7bridgesol
Level 1
Level 1

done you can do both.  Either thru CCA which I did not remember and CLI