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How to reset IP Phone 7960G?

sivaprakasam81
Level 1
Level 1

Hi All,

Can you please provide me the details on how to reset and reconfigure the Cisco IP Phone 7960G.

10 Replies 10

paolo bevilacqua
Hall of Fame
Hall of Fame

You cannot do that if you don't have firmware files and a TFTP server, without these the telephone will become a brick once you enter the reset sequence.

Thank you for the information. How can i take backup of the image (formware). I can use tftpd32.

Thank you

There is no way to backup images from a cisco phone.

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How do I get the firmware for the IP Phone? Is there any way, i can check the funcitionality of the IP phone without going through all these?

You need a support contract to download firmware from CCO.

Sorry, there is no easy way.

I am not sure about the support contract on this product. What is going to happen by uploading the firmware? Can I just connect it to the Appropriate router/Switch and use the existing firmware verion.

Can you please name the router/switch is most compatible with IP phone 7960G

Be reassured that you don't have a support contract currently.

If you connect to a router and configure CME, you should be able to use current FW and do calls.

Any recent router can be used, ISR, 26xx, 36xx, etc.

Thank you very much. Can I have some link to get resource for configuring CME on 26xx or 36xx router?

Thank you So much for the support. Can I use 35xx Switch or 800 series router for CME configuration?