UC500 bloquea pcs con vista.

Unanswered Question
May 27th, 2009

Buenas tardes!!

Instale un UC500 en mi red, todo funcionaba bien, pero se adquirieron pc´s con windosws vista y no salen a ciertos sitios de internet y al messenger de hotmail.

Las pc´s con windows XP no tienen problema.

Si quito el UC500 y dejo el modem ADSL dando el servicio no tienen problema.

Ojala y puedan ayudarme.

anexo SH RUN

Saludos

Wilber

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Marcos Hernandez Thu, 05/28/2009 - 06:25

Customer Post:


Windows Vista issues with UC500. Users cannot access the Internet or their Hotmail Messenger accounts. XP users do not have issues.

Wilber,

Can you please ensure that the Vista users are pulling a DHCP IP? According to this article from MSFT, Vista has issues with some routers:

http://support.microsoft.com/kb/928233

You can try the workaround in the article, or change to static IP's on your Vista PC's. Let us know,

Marcos

wjimenez@icsico... Thu, 05/28/2009 - 14:40

Thanks for your answer.

I tried with static ip address and the assigments fron the DHCP is OK.

the PC is doing the same, does not go to microsoft website and hotmail.

any other suggestion?

Regards

Wilber

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