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Unity Error

anbatist
Cisco Employee
Cisco Employee

‎05-27-2009 06:29 PM - edited ‎03-21-2019 01:08 AM

Hi,

Im doing a CCA Lab (UC500-CCA-First-Look-v1-Lab4), but there's a section in a lab the requiere to use the unity express Web config, but when I try to click on:

Configure>Extensions

I get the following error:

Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'.
Details: CME login failed

Thanks in advance.

Labels:
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8 Replies 8

Eivind Jonassen
Level 4
Level 4

‎05-28-2009 12:06 AM

Could you provide with CLI config please?

Regards

Eivind

0 Helpful

anbatist
Cisco Employee
Cisco Employee
In response to Eivind Jonassen

‎05-28-2009 06:23 AM

Attached is the UC500 config. Another thing, I put the command "IP http server" in the UC500, but when I try to access it via Web, I can't. The URL that I used is:

http://192.168.10.1/ccme.html

Thanks.

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0 Helpful

Marcos Hernandez
Level 8
Level 8

‎05-28-2009 06:17 AM

Make sure that the following is configured:

ip http path flash:/gui

Let us know,

Marcos

0 Helpful

weeksgroove
Level 1
Level 1

‎05-28-2009 06:37 AM

That isn't the config that is attached.

If you have not changed your IP addreses.  You should connect to https://10.1.10.1.  Once in there, you may have to run the CME/CUE setip wizard to make sure the CUE Admin and CME admin passwords are synd.

0 Helpful

anbatist
Cisco Employee
Cisco Employee
In response to weeksgroove

‎05-28-2009 06:50 AM

Now is the correct config. The Unity doens't allow me to run the initial wizard again, what can I do in this case?

0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to anbatist

‎05-28-2009 07:10 AM

The CUE Setup Wizard is a one shot kind of deal. You would have to bring the system to factory defaults for it to show up again. Did you try the command that I suggested?

Marcos

0 Helpful

anbatist
Cisco Employee
Cisco Employee
In response to Marcos Hernandez

‎05-28-2009 07:26 AM

Hi Marcos,

With a lot of response (that is not a bad thing) I don't pay attetion to your response (excuseme man). Now I issue the command that you suggest (ip http path flash:/gui) and all my problems (excluding financial)

  were resolve.

thanks for your help.

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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					Marcos Hernandez
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Level 8
		

	
				
		
			
					

	
		In response to anbatist
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎05-28-2009
	
		
		07:29 AM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
I am glad to hear that your problem is fixed (the technical one) :-)
Marcos

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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