RV042 - Remote Managment

Answered Question
May 28th, 2009

So I enabled the remote management on the router. If I test it with the external IP and the port number it works from INSIDE the network, however testing from outside the network it does not work. I am assuming by enabling this I should not have to setup another other rules anywhere else, but I could be wrong. Anyone have any Ideas?

I have this problem too.
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Correct Answer by Te-Kai Liu about 4 years 5 months ago

Remote management over HTTP is no longer supported due to security concern. HTTPS is required for remote management with the last few official firmware releases.

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Average Rating: 5 (1 ratings)
Te-Kai Liu Mon, 06/01/2009 - 03:40

If you do not have custom access rules that could block remote management, you should be able to access the Web Admin Interface by simply enabling Remote Management. 

ASTechPCLLC Tue, 11/03/2009 - 12:44

still not working, I have the default access rules setup, I have managment enabled, if i use the public ip and port from inside the network it works, but when outside, it does not work.

Te-Kai Liu Tue, 11/03/2009 - 22:07

Would you mind posting a few screenshots to show the Firewall, Access Rule, and Setup>Forwarding pages?

ASTechPCLLC Wed, 11/04/2009 - 06:38

Here are the screen shots.

If I backup the settings can i restore them to the router after the firmware upgrade? I do not want to mess up any of the VPN settings and have to reconfigure them.

Attachment: 
ASTechPCLLC Wed, 11/04/2009 - 06:42

ok I am a complete moron, I had httpS enabled and was not connecting with the S. Did not know it required to use the S if it was enabled.

Correct Answer
Te-Kai Liu Wed, 11/04/2009 - 06:46

Remote management over HTTP is no longer supported due to security concern. HTTPS is required for remote management with the last few official firmware releases.

ASTechPCLLC Wed, 11/04/2009 - 06:51

Thank you, sometimes just talking through the problem opens your eyes :) lol.

Te-Kai Liu Wed, 11/04/2009 - 06:52

>If I backup the settings can i restore them to the router after the firmware upgrade?

The existing configurations on firmware 1.3.12.6-tm are supposed to be carried over onto firmware 1.3.12.19-tm. In case you ever need to downgrade the firmware from -19 to -6, a working configuration exported from firmware 1.3.12.6-tm would save your day.

jamccord Wed, 11/04/2009 - 05:52

You many also back up your router configurations.  Verify that you are running the latest version of firmware, currently at 1.3.12.19-tm.   Reset the router back to factory settings and re-establish connectivity to the interent.  From there enable remote access in the firewall tab and change the access port to 8080.  See if you are able to access the router in this simple configuration.  If you are not able to make this connection, please feel free to call the Small Business Support Center.

jamccord Wed, 11/04/2009 - 06:52

I am glad you found the solution to your issue.

But to answer your question, Yes, you can back up your configurations and reapply them any time.  I would suggest that you keep a current version of your router config at all times.  The method of resetting the router back to factory and setting it up to only access the internet gives us the ability to make sure the router is working in it's most simple form.  This will establish a baseline of weather the router works or not and from there we can add complexity to your config until it breaks.  Typically, the last thing that changes when the router breaks is the issue.  From there we can diagnose why it breaks and offer suggestions on how to fix it.

Cheers,

jason

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Posted May 28, 2009 at 5:41 AM
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