LMS 3.1 syslog collector does not start after restart

Unanswered Question
May 28th, 2009

every time we restart the server the syslog collector fails to start and we have to manually subscribe. The collector shows up but in a not started status.Any ideas on why?

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Joe Clarke Thu, 05/28/2009 - 10:11

This could be a timing issue. Was the hostname on this server changed recently?

markschnabel Thu, 05/28/2009 - 10:53

no, but we did have a temp server hostname during the upgrade so actually 2 devices show up as options. I have not figured out how to delete the one device that we dont need.

Joe Clarke Thu, 05/28/2009 - 11:02

Yes, this is a timing problem. If you wait long enough, the Collector should get subscribed. In any event, you can clean this up by stopping Daemon Manager, then do the following:

* Clear out the contents of NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/filters.dat

* Delete NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/sa/data/collectors.dat

and NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Subscribers.dat

Then restart Daemon Manager, and the local Collector should be automatically resubscribed.

markschnabel Thu, 05/28/2009 - 11:35

Thank you for the quick update! I will try this during our next change window. Regarding waiting long enough, after 24 hours it still did not get subscribed.


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