Outbound Calling not going using FXO

Unanswered Question
May 28th, 2009

Hi,

We have VIC2-4FXO & EVM-HD (8FXS/DID) card installed into our Voice Gateway (2821)..VG & CCM (7.0) is integrated properly..

FXO ports are configured as Ground Start & in the Attendant DN we have given one of the extension numbers...

The problem is: whenever we want to dial outbould calls over FXO we get a fast busy tone, where as from Outside we can dial that FXO line & there is no issue with voice clarity..

All the FXO lines are showing OFFHOOK in idle scenario....

Attached output for command " debug voice ccapi inout".

I have this problem too.
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Dennis Mink Thu, 05/28/2009 - 19:51

your attachment is not included in this post ;-(

if you shut/no shut your fxo ports, do the go into on-hook?

also, are your dial-peer pointing to the FXO ports for outbound calls?

acharyr123 Fri, 05/29/2009 - 01:53

Hi,

Thanks for your reply...Plz find the attachment...

Yes,if i do shut/no shut for the FXO ports, the status gets changed to on-hook...Plz find the gateway config as well..

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