Agent work flow question

Unanswered Question
May 29th, 2009
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I have UCCX 7.0 premium version. I have inbound script where customer enters his code. The agent answers on that call and he get a new browser page. Http request should have the code included.

For example, the code is 12345 and the http request should be

So, how it is possible to configure?

In Desktop administrator -> Work Flow Groups -> CAD Agent -> Agent Management Work Flows in field Events I don't have an option answered (in earlier versions of UCCX there was that option)!!!???

Now, events are: startup,shutdown,ready,not ready, time of day!!!

That is the first problem, and the second is with the code, how to insert it?

Please help,

Best regards.


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