CUCM 5.1 3 selecting audio port range IP comminicator

Answered Question
May 29th, 2009
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We are implementing IP Communicator for agents over the wan and wish to restrict the RTP audio. Below is a Cisco link that informs it can be done in CallManager as well as the communicator. However, I cannot find this option in the CUCM, Can anyone help


http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_0/english/administration/guide/CADcfg.html#wpxref74880


Thanks


Simon

Correct Answer by Rob Huffman about 7 years 11 months ago

Hi Simon,


When you configure IP Communicator in CUCM have a look at the Phone Configuration page, down towards the bottom. You will see;


Product Specific Configuration


and then these two options;


RTP Port Range Start

RTP Port Range End



Hope this helps!

Rob

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Correct Answer
Rob Huffman Fri, 05/29/2009 - 04:47
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Hi Simon,


When you configure IP Communicator in CUCM have a look at the Phone Configuration page, down towards the bottom. You will see;


Product Specific Configuration


and then these two options;


RTP Port Range Start

RTP Port Range End



Hope this helps!

Rob

Rob Huffman Mon, 06/01/2009 - 04:23
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Hi Simon,


You are most welcome my friend :)


Cheers!

Rob

nickpalmermorewood Mon, 08/17/2009 - 23:23
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Hi,


Is there any way of reducing the RTP port range globally on the CM, as opposed to just on the softphone phone configuration.


So that one could force a standard phone like a 7940 to only use a specific port range.


Thanks

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