Solved: CUCM 5.1 3 selecting audio port range IP comminicator

simonmossman · ‎05-29-2009

We are implementing IP Communicator for agents over the wan and wish to restrict the RTP audio. Below is a Cisco link that informs it can be done in CallManager as well as the communicator. However, I cannot find this option in the CUCM, Can anyone help

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_0/english/administration/guide/CADcfg.html#wpxref74880

Thanks

Simon

Rob Huffman · ‎05-29-2009

Hi Simon,

When you configure IP Communicator in CUCM have a look at the Phone Configuration page, down towards the bottom. You will see;

Product Specific Configuration

and then these two options;

RTP Port Range Start

RTP Port Range End

Hope this helps!

Rob

View solution in original post

Rob Huffman · ‎05-29-2009

Hi Simon,

When you configure IP Communicator in CUCM have a look at the Phone Configuration page, down towards the bottom. You will see;

Product Specific Configuration

and then these two options;

RTP Port Range Start

RTP Port Range End

Hope this helps!

Rob

simonmossman · ‎06-01-2009

Thanks for this Rob

All the best

Simon

Rob Huffman · ‎06-01-2009

Hi Simon,

You are most welcome my friend :)

Cheers!

Rob

nickpalmermorewood · ‎08-17-2009

Hi,

Is there any way of reducing the RTP port range globally on the CM, as opposed to just on the softphone phone configuration.

So that one could force a standard phone like a 7940 to only use a specific port range.

Thanks