05-29-2009 03:17 AM - edited 03-21-2019 01:08 AM
Hi,
I upgraded the UC520W to the latest SBCS packs and with unity 7.0.3. Everything seems to work fine but I cannot seem to be able setup unity under applications. First I enable it then I try to set it up but the setup button is not selectable.
I am using CCA2.0. I received no errors during or after the upgrade and also checked the status of each component via CLI and its seems to be fine.
Any ideas?
Kind regards
Rob
05-29-2009 07:34 AM
Robert,
Can you clarify exactly what you are trying to do here? I do not understand the "setup unity" statement.
Thanks,
Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.
05-29-2009 08:30 AM
I understand. That button is greayed out (circled below) since there is nothing to setup in CCA for VOice Mail Integration to IMAP.
This is OK.
To set up IMAP follow this tip sheet:
https://supportforums.cisco.com/docs/DOC-9688
Then here is an example of how it works:
06-22-2009 09:32 AM
Hi,
The problem was an upgrade to cca2.0 and the latest IOS/CME/CUE for the UC520. After redoing the upgrade, everything worked as it should have.
Kind regards,
Rob
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