Very URGENT - How to listen to messages left on system call handlers

Unanswered Question
May 29th, 2009
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Hi,


I have configured a system call handler with a schedule. Everything is working fine. During OH we transfer to a hunt group. After office hours we play a greeting, after the greeting we take messages.


Now the question is where/who/how can we listen to these messages?

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Rob Huffman Fri, 05/29/2009 - 05:23
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Hi Wouter,


Have a look at this page (below), it's likely that the messages are being left in the Example Administrator account unless something else has been specifically configured;


Call Management > Call Handlers > Messages Page > Message Recipient


Select the subscriber or public distribution list that receives messages left for this call handler. Select a recipient type from the list, then click Select.


When you select a public distribution list, each member of the list receives the call handler messages.


Default: A selected subscriber.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/administration/guide/ex/sag_0200.html#wp1055223



Hope this helps!

Rob

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