7916 Side car max buttons configurable

Answered Question
May 29th, 2009
User Badges:

Hi. I am finding that with 2 side cars on a 7965, which i thought would give a total 54 configurable buttons is only presenting 42. This gives me buttons on the phone, 2 pages on side car 1 and only 1 page and sidecar 2. Is this a limit with the SCCP setup? Are there work arounds? THanks


Correct Answer by Rob Huffman about 7 years 11 months ago

hi Chris,


Here are the details for this issue. This has not been fixed in any current 7.x versions (please note the **future reference below).


Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1



Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 42



**Future Cisco Unified Communications Manager Releases


Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 54



Cisco Unified Communications Manager Express 4.3 and later


Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 54



From this 7916 Data Sheet;


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html



Hope this helps!

Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Rob Huffman Fri, 05/29/2009 - 06:35
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

hi Chris,


Here are the details for this issue. This has not been fixed in any current 7.x versions (please note the **future reference below).


Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1



Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 42



**Future Cisco Unified Communications Manager Releases


Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 54



Cisco Unified Communications Manager Express 4.3 and later


Total Number of Buttons Supported


Cisco Unified IP Phone 7965G = 54



From this 7916 Data Sheet;


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html



Hope this helps!

Rob

christoph.ditte... Wed, 06/03/2009 - 04:04
User Badges:

I was told the "future-release" translates into CUCM 7.1.3 and requires a new firmware, too.

Actions

This Discussion