Steven,

So are you saying I should see a phone definition in flash called "CIPC"? If so it's not there; is it suppose to be by default or do I need to upload it to flash?

No, you don't need anything in flash for it. 

What I was referring to was under the ephone type.  It needs to have CIPC.

ephone 4

type CIPC

On the softphone, you will need to point it at the UC500.

One thing to note is that the MAC address you assign on the UC500 needs to match the MAC address you are telling the softphone to use.

Thanks Steve,

That was it I had to go command line on it's phone :D

I needed both the ephone and ephone-dn setup for it to work, now I can test to my hearts content.

For future reference is there docs on this setup?

Cheers

Steve Di. I posted before you posted your message. WOW! talk about fast documentation! Anyway a couple of notes, I did the same thing via the command line and went back into CCA and verified it's there as well. One thing to note is the Topology view does not show the softphone, might be something you wish to "enhance"

Cheers

Bob,

I posted that for you after reading your post :-)   So yes, we take Partners seriously here :-)

I also thought it was scalable material as it is a good question).

Regarding topology, I have mine showing up (i just added a pic of it to that above referenced document).

Maybe let CCA refresh to see if you get it too?

Steve D.

Bob,

Great Question.   I scratched my head as well with this and your in excellent hands with Steve Smith.

I played with it to see where its finding the default config file and its not on Flash: proper....

I documented it here:

https://www.myciscocommunity.com/docs/DOC-7372

I just wanted to help demystify it is all.   Hope this is useful.

Steve DiStefano

SE US Field Channels