UC500 UPG to 7.0.3 error:voice

Unanswered Question

Upgraded UC500 to 7.0.3, factory default settings.  Receive the following error when attempting to open the Voice configuration "Error:Voice Cannot open Connection"  system counts down, progress bar stops, and never opens up Voice settings.


No other issues, I can login to the CME via http and open all other configuration utilities.  Service-Engine is running, I reset again to factory default and ran the setup wizard successfully via CCA 2.0 and received the same error when opening Configuration|Voice


Thanks

Joe

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Marcos Hernandez Sun, 05/31/2009 - 12:43

Can you please provide the activity log (press "F2" while accessing the window)?


Thanks,


Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.

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