05-29-2009 02:45 PM - edited 03-21-2019 01:08 AM
Upgraded UC500 to 7.0.3, factory default settings. Receive the following error when attempting to open the Voice configuration "Error:Voice Cannot open Connection" system counts down, progress bar stops, and never opens up Voice settings.
No other issues, I can login to the CME via http and open all other configuration utilities. Service-Engine is running, I reset again to factory default and ran the setup wizard successfully via CCA 2.0 and received the same error when opening Configuration|Voice
Thanks
Joe
05-31-2009 12:43 PM
Can you please provide the activity log (press "F2" while accessing the window)?
Thanks,
Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.
05-31-2009 01:42 PM
05-31-2009 01:53 PM
Can you please try to re-install CCA?
Let me know,
Marcos
05-31-2009 03:25 PM
Marcos,
Uninstalled and reinstalled CCA 2.0. Works great.
Thanks
Joe
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