cue error questions

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May 29th, 2009
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i updated my uc520 through cca to the latest, 7.1. for some reason whenever i login to cue and try to modify the extension, and i am getting this kind of error.

Configure > Extensions

Site Name:local
Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'.
Details: CME login failed

but i don't see a problem when i login to cme site. also another thing my clock isn't synchronized to cme. fyi: i have t1 configured for my voice.

Reports > Network Time Protocol
#NTP ServerStatusTime Difference (secs)Time Jitter (secs)

is it possible there is something to do with compatibility issue?

thank you for your help

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Marcos Hernandez Sun, 05/31/2009 - 12:36
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Try this CLI:

ip http path flash:/gui



Tedy Nugroho Mon, 06/01/2009 - 14:27
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thank you for your input. i am able to solve the problem now.


Tedy Nugroho Tue, 06/02/2009 - 10:21
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it was something to do with the credential that is used on the CME. On the telephony-service config, the credential info has to be same as CUE.

As far as the NTP server issue, I have to use the external IP address not the CME IP address.


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