cue error questions

Unanswered Question
May 29th, 2009
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guys,


i updated my uc520 through cca to the latest, 7.1. for some reason whenever i login to cue and try to modify the extension, and i am getting this kind of error.



Configure > Extensions


Site Name:local
Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'.
Details: CME login failed



but i don't see a problem when i login to cme site. also another thing my clock isn't synchronized to cme. fyi: i have t1 configured for my voice.


Reports > Network Time Protocol
HelpHelp  
#NTP ServerStatusTime Difference (secs)Time Jitter (secs)
110.1.10.2reject0.04.0


is it possible there is something to do with compatibility issue?


thank you for your help

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Marcos Hernandez Sun, 05/31/2009 - 12:36
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Try this CLI:


ip http path flash:/gui


Thanks,

Marcos

Tedy Nugroho Mon, 06/01/2009 - 14:27
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thank you for your input. i am able to solve the problem now.


thanks

Tedy Nugroho Tue, 06/02/2009 - 10:21
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it was something to do with the credential that is used on the CME. On the telephony-service config, the credential info has to be same as CUE.



As far as the NTP server issue, I have to use the external IP address not the CME IP address.

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