No busy tone signal on SIP device vs. PBX

Unanswered Question
May 30th, 2009
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I have CUCM 7.0.2, this is call flow:

SIP)(with callback feature)--CCM7--GW2811(MGCP)--PRI(QSIG)--HICOM(HIPATH 400)--ANALOG PHONE

and the problem is that:

When I make a call to a phone that is in a busy third SIP phone does not understand the state of the phone, but will hear the busy tone in the logs but I can see that he does not understand the state of the phone. Receiving a SDP message "SIP 183 Session Progress" and not a "SIP 486 Busy Here".

How can I configure CUCM to translate the message "SIP 183 Session Progress" to "SIP 486 Busy Here"?

Is it a bug or a limitation of the third-party SIP devices?

I can see in the debug of the GW that first remote PBX sends a CALL PROC ( with busy tone) and after 30 sec. sends the signal busy that understands the SIP third-party as "SIP 486 Session Progress".


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