Incoming call assignment - blast groups / vm etc

Unanswered Question
May 30th, 2009

This should be a relatively simple on.

Im trying to get a FXO port to call a blast group and then prefably a particular users mailbox.. in lieu of that the blast group voicemail.

What is the best method for doing this.

Im actually having an issue of a the call currently going to voicemail after the timeout period .. it gives busy.

Also if the call is terminated on 511 mbox can i light the MWI of a different phone ?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
jpotamitis1 Sun, 05/31/2009 - 03:27

well i reset my system to factory default again, this time used the telephony wizard and this seems to get most things going straight away which is a bonus.

Marcos Hernandez Sun, 05/31/2009 - 12:06

You can enable direct transfer to voicemail, and then set the "final" dial string to an individual mailbox.

There is no way to light MWI for a phone, when the mailbox is owned by another one. You would need a shared line. Currently, for shared lines, CCA creates a General delivery Mailbox (GDM).


Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.


This Discussion