LDAP users can not log in the End User Web Page CCM6

Unanswered Question
May 31st, 2009

CCM version:

I enabled Synchronizing from LDAP Server.

I created LDAP directory.

I enabled LDAP Authentication for End Users.

After LDAP synchronization process End Users from LDAP were appeared in CCM. Everething is correct.

The problem is if I try to log in at End User Web Page with user login and password from AD CCM says that Login or Password is not correct.

But if I turn off LDAP synchronization and create an End User manually I log in to End User Web Page succesfully.

Is it possible to log in to End User Web Page for LDAP User ?

I have this problem too.
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david-lima Tue, 06/02/2009 - 05:42

Hi friend, just as an advice, did you try to reset the user password from LDAP and try to login again?

All the best


Dennis Mink Wed, 06/03/2009 - 03:39

go into the CUCM admin pages and go to user management, make sure you add the appropriate permission to you user, CCM user will do, also make sure you associate a phone with this user.

vyacheslav.k Thu, 06/04/2009 - 17:11

All End Users have appropriate permissions.

I've found the problem:

the LDAP Authentication argument 'LDAP User Search Base' refered to LDAP Branch which did n't contain any User.

Thanks to all.


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