I cannot hear busy signal in my cisco Phone

Answered Question
Jun 1st, 2009
User Badges:

Hello everybody,


I am appreciating your help on my issue, I cannot hear busy signal in my cisco

phone, an example when I picked up the Cisco phone and other person is

calling me he cannot hear the busy signal.This problem happened when the call received internally or externally




This is show run:



network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

ip subnet-zero


isdn switch-type primary-4ess

voice-card 0

dspfarm

dsp services dspfarm


voice translation-rule 1

rule 1 // /0/

!

voice translation-rule 5

rule 1 /^$/ /6445/

!

!

voice translation-profile FAXDID

translate calling 5

!

voice translation-profile Incom

translate calling 1

!

controller E1 0/0/0

framing NO-CRC4

ds0-group 0 timeslots 1-15 type r2-digital r2-compelled ani

ds0-group 1 timeslots 17-31 type r2-digital r2-compelled ani

!

!

!

voice-port 0/0/0:0

translation-profile incoming Incom

!

voice-port 0/0/0:1

!

voice-port 0/1/0

supervisory disconnect dualtone mid-call

--More-- timeouts interdigit 4

timeouts call-disconnect 3

timeouts ringing 5

timeouts wait-release 5

timing hookflash-out 50

connection plar 5552

!

!

no mgcp package-capability res-package

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

!

sccp local GigabitEthernet0/0

sccp ccm 10.10.20.3 identifier 1 priority 1 version 4.1

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register CFB001ef7ed0e10

!

dspfarm profile 1 conference

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 2

associate application SCCP

--More-- !

!

dial-peer voice 999026 pots

incoming called-number 6[4-5]..

direct-inward-dial

port 0/0/0:0

!

dial-peer voice 9898 voip

description ********

preference 1

destination-pattern 6465

session target ipv4:10.10.20.13

dtmf-relay rtp-nte

codec g711alaw

no vad

!

dial-peer voice 999998 voip

preference 3

destination-pattern 6[4-5]..

session target ipv4:10.10.20.4

incoming called-number .T

dtmf-relay h245-alphanumeric

codec g711ulaw

--More-- no vad

!

dial-peer voice 999027 pots

preference 3

answer-address 6[4-5]..

destination-pattern .T

port 0/0/0:1

!

dial-peer voice 6445 voip

description ****DID FAX ****

preference 1

destination-pattern 6445

session target ipv4:10.10.20.13

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 2002 voip

description ***OUTGOING FAX FROM TO PSTN****

incoming called-number 6445

dtmf-relay h245-alphanumeric

codec g711alaw

fax rate 14400

--More-- fax protocol t38 ls-redundancy 0

hs-redundancy 0 fallback cisco

no vad

!

dial-peer voice 6491 voip

description ****DID FAX ****

preference 1

destination-pattern 6491

session target ipv4:10.10.20.13

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 6450 voip

description ****DID FAX ****

preference 1

destination-pattern 6451

session target ipv4:10.10.20.13

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 6481 voip

description ****DID FAX ****

--More-- preference 1

destination-pattern 6481

session target ipv4:10.10.20.13

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 6405 voip

description ****DID FAX ****

preference 1

destination-pattern 6405

session target ipv4:10.10.20.13

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 999999 voip

preference 2

destination-pattern 6[4-5]..

session target ipv4:10.10.20.3

incoming called-number .T

dtmf-relay h245-alphanumeric

codec g711ulaw

--More-- no vad

!

dial-peer voice 5550 voip

description **** IPCC****

destination-pattern 555[24]

session target ipv4:10.10.20.3

dtmf-relay h245-alphanumeric

codec g711ulaw

!

dial-peer voice 5551 voip

description **** IPCC****

preference 5

destination-pattern 555[24]

session target ipv4:10.10.20.4

dtmf-relay h245-alphanumeric

codec g711ulaw


Correct Answer by paolo bevilacqua about 7 years 10 months ago

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gogasca Wed, 06/03/2009 - 23:18
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hi,

"I cannot hear busy signal in my cisco

phone, an example when I picked up the Cisco phone and other person is

calling me he cannot hear the busy signal.This problem happened when the call received internally or externally"

Are using CUCM, CME?

What you hear instead?

If CUCM whats busy trigger under DN (Directory Number configuration)?

If CME do you call-waiting?


Thanks

alhaddad1000 Thu, 06/04/2009 - 03:06
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Thanks a lot for paying attention to my concern, I am using CUCM version 6 and whenever the line is busy I am hearing normal dial tone, you can check the existing configuration in my previous e-mail

I am appreciating your help on this matter


Thx,


paolo bevilacqua Fri, 06/05/2009 - 03:50
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Check your busy trigger config under relevant DN, you need to set to 1 in order to get a busy signal on a 2nd call.

alhaddad1000 Sat, 06/06/2009 - 02:54
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Thanks a lot for all who paid attention,


my problem resolved,

Correct Answer
paolo bevilacqua Sat, 06/06/2009 - 07:00
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