Port Monitor Overview

Unanswered Question
Jun 1st, 2009

where in RTMT do I need to go to launch the Port Monitor Overview.

thanks

I have this problem too.
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Chris Deren Mon, 06/01/2009 - 15:26

It's right on the UCON section on the right hand side. However there is a bug in UCON 7.0.2 that does not display it, search this forum for more info.

HTH,

Chris

rob.huffman Tue, 06/02/2009 - 04:46

Hi Cris,

Just to add a note to the good tips from Chris (+5 points and Congrats on the new Star buddy!)

Load RTMT> On Top left hand side you will see;

File System Unity Connection Edit Window

Click on Unity Connection>Port Monitor>Select Node>start Polling

You should see the VM ports come up for Monitoring.

Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 7.0(1)

Connection Port Monitor

Using the Port Monitor

This section describes how to use the Port Monitor for Cisco Unity Connection.

Procedure

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Step 1 In RTMT, in the Unity Connection menu, click Port Monitor.

The Port Monitor tab displays.

Step 2 In the Polling Rate field, accept the default or enter the number of seconds between updates in the data on the Port Monitor tab; then, click Set Polling Rate.

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Note Setting a low polling rate may impact system performance.

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Step 3 Click Start Polling.

The Port Monitor tab displays the status of all voice messaging ports on Cisco Unity Connection.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/rtmt_master/rtprtmn.html

This tool can display the following information for each port:

Port Name The display name of the port in Cisco Unity Connection Administration.

Caller For incoming calls, the phone number of the caller.

Called For incoming calls, the phone number that was dialed.

Reason If applicable, the reason why the call was redirected.

Redir The extension that redirected the call. If the call was redirected by more than one extension, this field shows the extension prior to the last extension.

Last Redir The last extension that redirected the call.

Application Status The name of the conversation that Cisco Unity Connection is playing for the caller. When the port is not handling a call, the status specifies "Idle."

Display Status The action that the conversation is currently performing. When the port is not handling a call, the status specifies "Idle."

Conversation Status Specific details about the action that the conversation is performing. When the port is not handling a call, the status specifies "Idle."

Port Ext The extension of the voice messaging port.

Connected To For Cisco Unified Communications Manager SCCP integrations, the IP address and port of the Cisco Unified Communications Manager server to which the voice messaging ports are registered.

Hope this helps!

Rob

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