Unified CallConnector- Dial Plan how-to?

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Jun 1st, 2009
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I just installed Unified CallConnector in our Windows XP, make call with internal number was OK, but when try dial any other number such Local, Local Plus, National, National Plus..., which I have defined with UC520 I always get busy tone.


It seem that wrong information with Unified CallConnector with Dial Plan setting : There are "Windows Dialling Rule" and "Number Pattern"


Please help to give sample of setting these option for

Call local number such 5111111 with Second Dial Tone 9

Call national number such 240-5111111 with Second Dial Tone 9


Thank you

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Tony Huynh Fri, 06/05/2009 - 13:42
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Are you using the UCC client in personal mode or with the UCC server?

tuandatnv Fri, 06/05/2009 - 16:49
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I currently just use UCC in personal mode only

Tony Huynh Fri, 06/05/2009 - 17:11
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Go to Start > Control Panel > Phone and modem options


On the General Tab, click edit and enter your area code, and enter 9 in the 2 boxes for local and long distance calls.  For international calls, enter 9011.


Thanks

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