Tracking a call in CCM

Unanswered Question
Jun 2nd, 2009

WE are running call manager 6. We need to find would who called these certain numbers. Now I already went into the CDR and was unable to find the calls during the months we know someone called.

In the old call managers I used to open up the SQL window and search the DB directly for any old calls.

Can someone tell me how to do it in the call manager 6 versions?

Do I just use RTMT and search CDR logs?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Jaime Valencia Tue, 06/02/2009 - 06:56

run sql select * from car:tbl_billing_data where originalcalledpartynumber='911'

Linux CAR holds info for less time so there are chances the info won't be there if you were not able to find it via CAR reports



if this helps, please rate


This Discussion