DFMCTMStartup, RmeGatekeeper and DataPurge down

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Jun 3rd, 2009
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In the Common Services there are three services down.

Are, DFMCTMStartup, RmeGatekeeper, DataPurge they are write in red color on the CiscoWorks screen.

I have LMS 3.0.1 (modules versions CM 5.0, DFM 3.0, IPM 4.0, RME 4.1 and CS 3.1.1)


Do you have any idea from where the problem is coming from ?


Thanks in advance for your help,


best regards!



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Correct Answer by Joe Clarke about 7 years 9 months ago

No, this is not possible. Gatekeeper must be able to use this port.

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Joe Clarke Wed, 06/03/2009 - 08:46
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DFMCTMStartup and DataPurge are typically down in normal operation. RmeGatekeeper is a problem. This typically occurs if the IP address of the machine was changed, or if certain TCP ports are already in use on the system. Post the output of netstat -a -n -o -b, and the NMSROOT/lib/vbroker/gatekeeper.cfg.

Joe Clarke Wed, 06/03/2009 - 15:28
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The process FrameworkService.exe is occupying tcp/9091. You need to stop this service, or configure it to use a different port. After doing that, restart Daemon Manager, and you should be set.

expe_0626 Thu, 06/04/2009 - 09:52
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Ahh ok, I understand.

And.. Exist any way to change or configure the port of the rmegatekeeper in other port number?

Thanks !

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Joe Clarke Thu, 06/04/2009 - 10:06
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No, this is not possible. Gatekeeper must be able to use this port.

expe_0626 Fri, 06/05/2009 - 10:46
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Hi Jclarke!


The program who use this port is an antivirus (McAfee) . And for corporate reason we do not able to remove.

I think will try with other brand of antivirus.

Or move all CWLMS to Solaris platform.


Have a nice weekend!


best regards,


Jorgelina

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