Solved: Login LMS 3.0 return page blank

oamiranda · ‎06-03-2009

Hello,

I have problem to login on the homepage of LMS 3.0 returning blank page,even same with password incorrect.

Joe Clarke · ‎06-04-2009

There is a problem with your local password file. Shutdown Daemon Manager, then copy NMSROOT/lib/classpath/com/cisco/nm/cmf/servlet/orig/cwpass to NMSROOT/lib/classpath/com/cisco/nm/cmf/servlet/cwpass. This will reset your LMS password file to the default with only admin and guest as users. From there, you should be able to login as admin (with a password of admin), and recreate your users.

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Joe Clarke · ‎06-03-2009

Post the NMSROOT/MDC/tomcat/logs/stdout.log, stderr.log, and the output of the pdshow command.

oamiranda · ‎06-04-2009

hello,

How to request.

oamiranda · ‎06-04-2009

Hello,

What can happened to generate this problem.

Joe Clarke · ‎06-04-2009

There is a problem with your local password file. Shutdown Daemon Manager, then copy NMSROOT/lib/classpath/com/cisco/nm/cmf/servlet/orig/cwpass to NMSROOT/lib/classpath/com/cisco/nm/cmf/servlet/cwpass. This will reset your LMS password file to the default with only admin and guest as users. From there, you should be able to login as admin (with a password of admin), and recreate your users.