Hold and tranfer botton fails

Unanswered Question
Jun 3rd, 2009

DO you know why sometimes the HOLD and TRANSFER botton is unavailable when is an active call and I try to HOLD the call.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Justin Brenton Wed, 06/03/2009 - 15:56

Hi Maiden013,

Is this Call Manager or Call Manager Express?

Also what version of Call Manager is this and What version firmware are you using?

Regards,

Justin

Alejandro Corte... Thu, 06/04/2009 - 04:39

Is call manager 6.1, all the MTP, CFB, Transcoding resources all configured in Software(ccm) and Hardware(gateway 3845).

Jaime Valencia Thu, 06/04/2009 - 06:24

MTP required checked in GW config?

MTP available in MRGL?

If you check the app log is it full of MTP errors??

HTH

java

if this helps, please rate

Alejandro Corte... Thu, 06/04/2009 - 08:34

MTP required checked in GW config?

yes

MTP available in MRGL?

yes

If you check the app log is it full of MTP errors??

How can I see the log?

Actions

This Discussion