06-03-2009 02:29 PM - edited 03-15-2019 06:21 PM
DO you know why sometimes the HOLD and TRANSFER botton is unavailable when is an active call and I try to HOLD the call.
06-03-2009 03:56 PM
Hi Maiden013,
Is this Call Manager or Call Manager Express?
Also what version of Call Manager is this and What version firmware are you using?
Regards,
Justin
06-03-2009 05:09 PM
Sound like calls using H323 with no MTP
HTH
java
if this helps, please rate
06-04-2009 04:39 AM
Is call manager 6.1, all the MTP, CFB, Transcoding resources all configured in Software(ccm) and Hardware(gateway 3845).
06-04-2009 05:37 AM
Have you got a MOH resource added to your MRGL?
06-04-2009 06:17 AM
Yes, is added too.
any idea?
06-04-2009 06:24 AM
MTP required checked in GW config?
MTP available in MRGL?
If you check the app log is it full of MTP errors??
HTH
java
if this helps, please rate
06-04-2009 08:34 AM
MTP required checked in GW config?
yes
MTP available in MRGL?
yes
If you check the app log is it full of MTP errors??
How can I see the log?
06-04-2009 06:44 AM
What firmware version are your phone's using?
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