Since posting my problem on the forum is fasted than a tac response, i prefered to post it here.
i know that this problem was faced before, but i checked the previous posts with no resolution.
when i try to login into the ctios agent i get the message: system is offline. login will be queued until system is back online.
the ctios server log is showing:
XXX RCV Client: eOnConnectionClosed
Client[00002[: HandleI0: Connection closed.<ERROR_NETNAME_DELETED> ERROR:
normally there are two ctios servers A and B. but i shut sideB and just tried with the A. both cti, and ctios servers are up. but i'm not able to connect.