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10
Replies

Can you change to tone on hold?

mdavis
Level 1
Level 1

I know the default music can be changed. My customer despises the music on hold that coems with the SBCS system. Can it be changed to tone on hold like you can with other versions of Cisco?

1 Accepted Solution

Accepted Solutions

Steven DiStefano
VIP Alumni
VIP Alumni

Yes.   Beep, Beep Beep  periodically repeating is supported as well.

CLI sent from CCA 2.0 when you change the MOH pulldown to NONE:

telephony-service
no moh

View solution in original post

10 Replies 10

Steven DiStefano
VIP Alumni
VIP Alumni

Yes.   Beep, Beep Beep  periodically repeating is supported as well.

CLI sent from CCA 2.0 when you change the MOH pulldown to NONE:

telephony-service
no moh

Actually, this did not work. Now I have NO music. I need the beep. What do you do to enable it from CLI? I am not using CCA because that is total failure of a product.

Oh, Sorry.

You did ask for tone on hold, so there will be no music.  ALso discussed previously here:

https://www.myciscocommunity.com/message/6281#6281

But I understand now, that you want to "change" the MOH.

You can do that.   You can also use an external player attached to the UC520 MoH port with a ordinary audio dubbing cable.

Or use this procedure (provided by the PDI help desk a couple months ago) to create your own....uload it to flash and enter this command:

telephony-service
moh flash:/media/.au
https://www.myciscocommunity.com/docs/DOC-7518

Let be clear. What the custoemr wants is a tone on hold for both internal. and external calls. when they put someone on hold.

mdavis,

CCA 2.0 introduces many enhancements and usability features that should help you in your installs. Please check it out and let us know if your experience and impressions are improved:

https://www.myciscocommunity.com/docs/DOC-7157

If not, please let us know. We want to capture as much feedback as possible to keep enhancing our configuration tools. CCA 2.0 would not be what it is had we not listened to our partners and customers.

Thanks,


Marcos

I want to to cahage in via command line. When I did that, and went into telehpony service, and simple id no moh, I did not even have a tone on on hold. I had dead air.

Any suggestions?

Just to be certain, can you attach the output from

show run | section telephony

This should be safe to share

Douglas Smith
Level 1
Level 1

Mdavis,

As Steve states the tone on hold is the default MOH option. You can find the IOS commands for MOH configuration in the CME command reference if CCA is not allowing the preferred option. I would be sure your using the latest version of CCA available. Please see https://www.myciscocommunity.com/docs/DOC-7157.

However if this fails the IOS reference can be found at the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1020779

please look at the section:

moh (telephony-service)

To generate an audio stream from a file for music on hold (MOH) in a Cisco CallManager Express (Cisco CME) system, use the moh command in telephony-service configuration mode. To disable the MOH audio stream from this file, use the no form of this command.


moh filename

no moh

Command default is tone on hold ( a perodic beep)

Command mode is Telephony-service configuration (config-telephony)

Regards



Douglas Smith

mdavis
Level 1
Level 1

UC520#show run
Building configuration...


Current configuration : 60583 bytes
!
! Last configuration change at 09:48:48 DST Fri Jun 5 2009 by root
! NVRAM config last updated at 10:22:09 DST Fri Jun 5 2009
!
version 12.4
parser config cache interface
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
!
hostname UC520
!
boot-start-marker
boot system flash uc500-advipservicesk9-mz.124-20.T2
boot-end-marker
!
logging message-counter syslog
logging buffered 5000000
logging rate-limit 10000
enable secret 5 $1$q9MH$gb.hjxqYBoFiLG7o1.3jJ1
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local
!
!
aaa session-id common
clock timezone EST -5
clock summer-time DST recurring
!
crypto pki trustpoint TP-self-signed-2672541866
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2672541866
revocation-check none
rsakeypair TP-self-signed-2672541866
!
!
crypto pki certificate chain TP-self-signed-2672541866
certificate self-signed 01
  30820254 308201BD A0030201 02020101 300D0609 2A864886 F70D0101 04050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 32363732 35343138 3636301E 170D3039 30353239 31383234
  33385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 36373235
/telepony-service
filtering...
UC520#show run
Building configuration...


Current configuration : 60583 bytes
!
! Last configuration change at 09:48:48 DST Fri Jun 5 2009 by root
! NVRAM config last updated at 10:22:09 DST Fri Jun 5 2009
!
version 12.4
parser config cache interface
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
!
hostname UC520
!
boot-start-marker
boot system flash uc500-advipservicesk9-mz.124-20.T2
boot-end-marker
!
logging message-counter syslog
logging buffered 5000000
logging rate-limit 10000
enable secret 5 $1$q9MH$gb.hjxqYBoFiLG7o1.3jJ1
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local
!
!
aaa session-id common
clock timezone EST -5
clock summer-time DST recurring
!
crypto pki trustpoint TP-self-signed-2672541866
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2672541866
revocation-check none
rsakeypair TP-self-signed-2672541866
!
!
crypto pki certificate chain TP-self-signed-2672541866
certificate self-signed 01
  30820254 308201BD A0030201 02020101 300D0609 2A864886 F70D0101 04050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 32363732 35343138 3636301E 170D3039 30353239 31383234
  33385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 36373235
/telephony-service
filtering...
telephony-service
sdspfarm conference mute-on 111 mute-off 222
sdspfarm units 5
sdspfarm tag 1 confprof1
conference hardware
video
load 7914 S00105000300
load 7915-12 B015-1-0-2
load 7915-24 B015-1-0-2
load 7916-12 B016-1-0-2
load 7916-24 B016-1-0-2
load 7902 CP7902080002SCCP060817A
load 7906 SCCP11.8-3-5S
load 7911 SCCP11.8-3-5S
load 7921 CP7921G-1.2.1
load 7925 CP7925G-1.3.1
load 7931 SCCP31.8-3-5S
load 7936 cmterm_7936.3-3-15-0
load 7937 apps37sccp.1-1-1-1
load 7960-7940 P00308000500
load 7941 SCCP41.8-3-5S
load 7941GE SCCP41.8-3-5S
load 7942 SCCP42.8-3-5S
load 7945 SCCP45.8-3-5S
load 7961 SCCP41.8-3-5S
load 7961GE SCCP41.8-3-5S
load 7962 SCCP42.8-3-5S
load 7965 SCCP45.8-3-5S
load 7970 SCCP70.8-3-5S
load 7971 SCCP70.8-3-5S
load 7975 SCCP75.8-3-5S
load 521G-524G cp524g-08-01-13
load 525G spa525g-7-1-7
max-ephones 40
max-dn 160
ip source-address 10.1.1.1 port 2000
max-redirect 20
auto assign 10 to 43
auto assign 5 to 8 type anl
calling-number local
service phone videoCapability 1
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message Blackstreet Capital
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do 
time-zone 12
voicemail 150
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name blackstreet secret 5 $1$jvg2$rHfud4RhLYB3zK3rResMT/
web admin customer name bcm password bcm5425
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
transfer-pattern 6... blind
secondary-dialtone 9
night-service code *777
night-service weekday 18:00 09:00
night-service weekend 00:00 23:59
create cnf-files version-stamp 7960 Jun 02 2009 01:39:05
!
!
ephone-template  15
softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized  Cfwdall Endcall Redial Pickup Meetme Gpickup Callback
softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn ConfList RmLstC Acct Park
button-layout 7931 2
!
!
ephone-template  16
softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized  Cfwdall Endcall Redial Pickup Meetme Gpickup Callback
softkeys connected  Park Endcall Confrn Trnsfer TrnsfVM Hold ConfList RmLstC Acct
!
!
ephone-dn  1
number 6...
label Direct to VM
description Direct call to VM
call-forward all 150
hold-alert 30 originator
!
!
ephone-dn  2
number 318 secondary 2402231318
label 318 Lore Test
description 318 Lore Test
name 318 Lore Test
call-forward busy 913013259333
call-forward noan 913013259333 timeout 10
corlist incoming call-international
hold-alert 30 originator
!
!
ephone-dn  5  dual-line
number 301 no-reg primary
label 301
description PhoneA Analog
name 301
call-forward busy 150
call-forward noan 150 timeout 10
corlist incoming user-international
corlist outgoing user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  6  dual-line
number 302 no-reg primary
label 302
description PhoneB Analog
name PhoneB Analog
call-forward busy 150
call-forward noan 150 timeout 10
corlist incoming user-domestic
translation-profile incoming CallBlocking
!
!
ephone-dn  7  dual-line
number 303 no-reg primary
label 303
description PhoneC Analog
name PhoneC Analog
call-forward busy 150
call-forward noan 150 timeout 10
corlist incoming user-domestic
translation-profile incoming CallBlocking
!
!
ephone-dn  8  dual-line
number 304 no-reg primary
label 304
description PhoneD Analog
name PhoneD Analog
call-forward busy 150
call-forward noan 150 timeout 10
corlist incoming user-domestic
translation-profile incoming CallBlocking
!
!
ephone-dn  9
number BCD no-reg primary
description MoH
moh out-call ABC
!
!
ephone-dn  11  dual-line
number 313 secondary 2402231313
pickup-group 1
label 313
description Vicki Wendrow
name Vicki Wendrow
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
!
!
ephone-dn  12  dual-line
number 315 secondary 2402231315
pickup-group 1
label 315
description Boris Partin
name Boris Partin
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  13  octo-line
number 320 secondary 2402231320
pickup-group 1
label 320
description Carlos Mabry
name Carlos Mabry
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  15  octo-line
number 323 secondary 2402231323
pickup-group 1
label 323
description Caroline Miller's line
name Caroline Miller
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  16  dual-line
number 324 secondary 2402231324
pickup-group 1
label 324
description Geoff Feidelberg
name Geoff Feidelberg
call-forward busy 150
call-forward noan 150 timeout 16
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  17  dual-line
number 332 secondary 2402231332
pickup-group 1
label 332 H Bolton
description Heather Bolton
name Heather Bolton
call-forward busy 912023202250
call-forward noan 912023202250 timeout 10
corlist incoming user-international
corlist outgoing user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  20  octo-line
number 335 secondary 2402231335
pickup-group 1
label 335 B Pincus
description Bob Pincus's line
name Bob Pincus
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  21  dual-line
number 336 secondary 2402231336 no-reg primary
pickup-group 1
label 336 A Singh
description Anuj Singh
name Anuj Singh
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  22  dual-line
number 337 secondary 2402231337 no-reg primary
pickup-group 1
label 337
description Kevin Boyle
name Kevin Boyle
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  23  dual-line
number 338 secondary 2402231338 no-reg primary
pickup-group 1
label 338
description Rishi Garbharran
name Rishi Garbharran
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  24  dual-line
number 339 secondary 2402231339 no-reg primary
pickup-group 1
label 339
description Kyle McAndrews
name Kyle McAndrews
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  25  dual-line
number 340 secondary 2402231340 no-reg primary
pickup-group 1
label 340
description Barry Dickstein
name Barry Dickstein
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  26  dual-line
number 341 secondary 2402231341
pickup-group 1
label 341
description Chrissy Kousin
name Chrissy Kousin
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!        
!
ephone-dn  27  dual-line
number 342 secondary 2402231342
pickup-group 1
label 342
description Tom Ripley
name Tom Ripley
call-forward busy 150
call-forward noan 150 timeout 10
translation-profile incoming CallBlocking
!
!
ephone-dn  28  dual-line
number 343 secondary 2402231343 no-reg primary
pickup-group 1
label 343
description Tamara Christian
name Tamara Christian
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  29  dual-line
number 344 secondary 2402231344 no-reg primary
pickup-group 1
label 344
description Chris Malm
name Chris Malm
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  30  dual-line
number 345 secondary 2402231345
pickup-group 1
label 345
description Vikram Vish
name Vikram Vish
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  31  dual-line
number 346 secondary 2402231346 no-reg primary
pickup-group 1
label 346 M Walters
description Kevin Boyle
name Matt Walters
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  32  dual-line
number 223 no-reg primary
label 223
description 223
name 223
!
!
ephone-dn  33  dual-line
number 224 no-reg primary
label 224
description 224
name 224
!
!
ephone-dn  34  dual-line
number 225 no-reg primary
label 225
description 225
name 225
!
!
ephone-dn  35  dual-line
number 226 no-reg primary
label 226
description 226
name 226
!
!
ephone-dn  36  dual-line
number 227 no-reg primary
label 227
description 227
name 227
!
!
ephone-dn  37  dual-line
number 228 no-reg primary
label 228
description 228
name 228
!
!        
ephone-dn  38  dual-line
number 229 no-reg primary
label 229
description 229
name 229
!
!
ephone-dn  39  dual-line
number 230 no-reg primary
label 230
description 230
name 230
!
!
ephone-dn  40  dual-line
number 231 no-reg primary
label 231
description 231
name 231
!
!
ephone-dn  41  dual-line
number 232 no-reg primary
label 232
description 232
name 232
!
!
ephone-dn  42  dual-line
number 233 no-reg primary
label 233
description 233
name 233
!
!
ephone-dn  43  dual-line
number 234 no-reg primary
label 234
description 234
name 234
!
!
ephone-dn  44  dual-line
number 235 no-reg primary
label 235
description 235
name 235
!
!
ephone-dn  45  dual-line
number 236 no-reg primary
label 236
description 236
name 236
!
!
ephone-dn  46  dual-line
number 319 secondary 2402231319 no-reg primary
label Conference Room
description Conference Room
name Conference Room
!
!
ephone-dn  47  octo-line
number 599
label Main Line 2402231330
description Main Line
call-forward night-service 100
call-forward noan 150 timeout 18
night-service bell
!
!
ephone-dn  48  octo-line
number 333 secondary 2402231333
label 333 M Gunty
description Murry Gunty's octo line
name Murry Gunty's line
call-forward busy 6332
call-forward noan 6332 timeout 18
corlist incoming user-international
!
!
ephone-dn  49  octo-line
number 334 secondary 2402231334
label 334 A Chapin
description Aldus Chapin's line
name Aldus Chapin's line
call-forward busy 6313
call-forward noan 6313 timeout 18
corlist incoming user-international
!
!
ephone-dn  50  octo-line
number 311 secondary 2402231311
label 311 L Berger
description Lawrence Berger's line
name Lawrence Berger's line
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!        
!
ephone-dn  51  octo-line
number 322 secondary 2402231322
label 322 A Donchev
description Angel Donchev's line
name Angel Donchev's line
call-forward busy 150
call-forward noan 150 timeout 18
corlist incoming user-international
translation-profile incoming CallBlocking
!
!
ephone-dn  145
number 6... no-reg primary
description ***CCA XFER TO VM EXTENSION***
call-forward all 150
!
!
ephone-dn  146  octo-line
number 771 no-reg primary
conference meetme
preference 3
!
!
ephone-dn  147  octo-line
number 771 no-reg primary
conference meetme
preference 2
no huntstop
!
!
ephone-dn  148  octo-line
number 771 no-reg primary
conference meetme
preference 1
no huntstop
!
!
ephone-dn  149  octo-line
number 771 no-reg primary
conference meetme
no huntstop
!
!
ephone-dn  150  octo-line
number C001 no-reg primary
conference ad-hoc
preference 3
!
!
ephone-dn  151  octo-line
number C001 no-reg primary
conference ad-hoc
preference 2
no huntstop
!
!
ephone-dn  152  octo-line
number C001 no-reg primary
conference ad-hoc
preference 1
no huntstop
!
!
ephone-dn  153  octo-line
number C001 no-reg primary
conference ad-hoc
no huntstop
!
!
ephone-dn  154
number 2402231330
description SIP AA registration
preference 10
!
!
ephone-dn  155
number 701 no-reg primary
park-slot
!
!
ephone-dn  156
number 2402231310
description SIP VM registration
preference 10
!
!
ephone-dn  157
number 2402231347
description SIP Main Number registration
preference 10
!
!
ephone-dn  158
number 2402231330
description SIP Main Number registration
preference 10
!
!
ephone-dn  159
number A801... no-reg primary
mwi off 
!
!
ephone-dn  160
number A800... no-reg primary
mwi on
!
!
ephone  1
device-security-mode none
mac-address 333C.978E.0000
ephone-template 16
max-calls-per-button 2
username "mfax"
type anl
button  1:5
!
!
!
ephone  2
device-security-mode none
mac-address 333C.978E.0001
ephone-template 16
max-calls-per-button 2
type anl
button  1:6
!
!
!
ephone  3
device-security-mode none
video
mac-address 333C.978E.0002
ephone-template 16
max-calls-per-button 2
username "Test3"
type anl
button  1:7
!
!
!
ephone  4
device-security-mode none
mac-address 333C.978E.0003
ephone-template 16
max-calls-per-button 2
username "Test4"
type anl
button  1:8
!
!
!        
ephone  5
device-security-mode none
video
mac-address 001E.13E6.0177
ephone-template 16
username "lberger" password 123456
type 7941
button  1:50
!
!
!
ephone  6
device-security-mode none
video
mac-address 0022.90B9.89A7
ephone-template 16
username "mgunty" password 123456
type 7941
button  1:48
!
!
!
ephone  7
device-security-mode none
video
mac-address 001E.13E5.F355
ephone-template 16
username "bpartin" password 123456
type 7941
button  1:12
!
!
!
ephone  8
device-security-mode none
video
mac-address 0016.46E0.7C8D
ephone-template 16
username "cmabry" password 123456
type 7970
button  1:13 2:47 3:48 4:49
button  5:50 6:51 7:15
!
!
!
ephone  9
device-security-mode none
video
mac-address 001E.13E5.FFB1
ephone-template 16
username "adonchev" password 123456
type 7941
button  1:51
!
!
!
ephone  10
device-security-mode none
video
mac-address 001E.13E5.EF30
ephone-template 16
username "cmiller" password 123456
type 7941
button  1:15 2:47
!
!
!
ephone  11
device-security-mode none
video
mac-address 0023.0433.65E5
ephone-template 16
username "gfeidelberg" password 123456
type 7941
button  1:16
!
!
!
ephone  12
device-security-mode none
video
mac-address 0015.FAEA.BA2D
ephone-template 16
after-hours exempt
username "hbolton" password 123456
type 7970
button  1:17 2:47 3:48 4:49
!
!
!
ephone  13
device-security-mode none
video
mac-address 0016.46E0.7838
ephone-template 16
username "kboyle" password 123456
type 7970
button  1:22
!
!
!
ephone  14
device-security-mode none
video
mac-address 001E.13AF.F502
ephone-template 16
username "achapin" password 123456
type 7941
button  1:49
!
!
!
ephone  15
device-security-mode none
video
mac-address 0023.0435.4D18
ephone-template 16
username "bpincus" password 123456
type 7941
button  1:20
!
!
!
ephone  16
device-security-mode none
video
mac-address 0022.90B9.867C
ephone-template 16
username "asingh" password 123456
type 7941
button  1:21
!
!
!
ephone  17
device-security-mode none
video
mac-address 0023.0434.3B2D
ephone-template 16
username "vvish" password 123456
type 7941
button  1:30
!
!
!
ephone  18
device-security-mode none
video
mac-address 0022.90B9.813E
ephone-template 16
username "rgarbharran" password 123456
type 7941
button  1:23
!
!
!
ephone  19
device-security-mode none
video
mac-address 0023.0433.4683
ephone-template 16
username "kmcandrews" password 123456
type 7941
button  1:24
!
!
!
ephone  20
device-security-mode none
video
mac-address 0023.0434.3A62
ephone-template 16
username "bdickstein" password 123456
type 7941
button  1:25
!
!
!
ephone  21
device-security-mode none
video
mac-address 0022.90B9.9922
ephone-template 16
username "ckousin" password 123456
type 7941
button  1:26
!
!
!
ephone  22
device-security-mode none
video
mac-address 001C.5840.C38C
ephone-template 16
username "tripley" password 123456
speed-dial 1 914108022086 label "Alex"
speed-dial 2 917273692772 label "Harold"
speed-dial 3 917273692777 label "Elaine"
type 7941
button  1:27
!
!
!
ephone  23
device-security-mode none
video
mac-address 0023.0434.88D9
ephone-template 16
username "tchristian" password 123456
type 7941
button  1:28
!
!
!
ephone  24
device-security-mode none
video
mac-address 0023.0434.819A
ephone-template 16
username "cmalm" password 123456
type 7941
button  1:29
!
!
!
ephone  25
device-security-mode none
video
mac-address 0023.0434.6D77
username "croom"
type 7941
button  1:46
pin 123456
!
!
!
ephone  26
device-security-mode none
video
mac-address 0023.0434.78FF
ephone-template 16
username "mwalters" password 123456
type 7941
button  1:31
!
!
!
ephone  27
device-security-mode none
video
mac-address 0015.FAB8.F2D2
ephone-template 16
username "ccousin"
type 7970
button  1:11 2:47 3:48 4:49
button  5:50 6:51 7:20
!
!
ephone-hunt 1 peer
pilot 501
no-reg pilot
statistics collect
!
!
!
line con 0
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 5 100
transport input telnet ssh
transport output telnet ssh
!
ntp master
ntp server 192.43.244.18 prefer
end

UC520#              

This configuration has MOH enabled to a file name, however, I noticed one 'potential' area of interest...

Without seeing your flash, its had to tell.  How is your flash laid out in terms of where is the MOH file located?

If you did a "dir flash", do you have the subdirectories?

Because if you do, then the CLI statment should look like this...

moh flash:/media/music-on-hold.au

Here is the the matching file structure that would make the above CLI valid.  This is the result when you click the AUTO Format my Flash option in CCA when doing an upgrade (option).

SBCS-Main#dir flash:
Directory of flash:/

    1  -rw-         660  May 29 2009 06:56:28 -07:00  vlan.dat
    2  -rw-    28064464  May 29 2009 06:47:28 -07:00  uc500-advipservicesk9-mz.124-20.T2
    3  drw-           0  May 29 2009 06:47:36 -07:00  phones
   99  drw-           0  May 29 2009 06:55:00 -07:00  Desktops
  118  drw-           0  May 29 2009 06:55:14 -07:00  autoattendant
  122  drw-           0  May 29 2009 06:55:18 -07:00  bacdprompts
  133  drw-           0  May 29 2009 06:55:32 -07:00  cca
  137  drw-           0  May 29 2009 06:55:34 -07:00  gui
  159  drw-           0  May 29 2009 06:55:58 -07:00  media
  162  drw-           0  May 29 2009 06:56:06 -07:00  ringtones
  196  drw-           0  May 29 2009 06:56:26 -07:00  sn
  199  -rw-       22437  May 29 2009 07:42:00 -07:00  UC520W-16U-4FXO-K9-factory-7.0.3.cfg
  201  -rw-           4   Jun 2 2009 10:20:12 -07:00  Steve.txt

128184320 bytes total (3104768 bytes free)
SBCS-Main#cd media
SBCS-Main#dir
Directory of flash:/media/

  160  -rw-      496521  May 29 2009 06:56:02 -07:00 music-on-hold.au
  161  -rw-      496521  May 29 2009 06:56:06 -07:00  music-on-hold_10db.au

128184320 bytes total (3104768 bytes free)
SBCS-Main#

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