CUCM 4.1 and wireless handsets

cmoranNSNF · ‎06-04-2009

We have Cisco Unified Call Manager 4.1 and have the 7920 cisco handset phones along with it. Since these are reaching their end of life very soon I have been looking into the two newer models of wireless handsets. Models 7921 and the 7925 which both say they are compatible with version 4.1. My question is when I try to add a new device (phone) inside CallManager these two phones are not one of the choices when I choose the device when adding a row. Do I have to have a patch isntalled in order to use these phones in the future?

thanks.

testeven · ‎06-04-2009

Hi,

You need to install the lates device pack for 4.1 version. I believe it's device pack 90 and you can download it from:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268439621

Regards,

Teresa.

If this helps, pleas rate! :)

Regards, Tere. If you find this post helpful, please rate! :)

cmoranNSNF · ‎06-04-2009

is this what you meant?

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.1%2889%29&mdfid=278853938&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4.1&tree...

Do I just install that on my running server? will it overwrite my existing phones?

testeven · ‎06-04-2009

Yeah, you need to install it on the server. Here is the Readme with installation instructions:

http://www.cisco.com/web/software/282074299/26744/ciscocm.4-1-DevPack-89_readme.html#_Toc185233553

It contains the firmware version for the 7925. Please read the instrcutions before, as the install requires a cluster reboot.

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)