Michael Owuor Thu, 06/04/2009 - 19:27
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Cris,


The top level part number to configure and order a new deployment is CCX-70-NEW. If you are adding on to an existing deployment, use CCX-70-ADDON and if you upgrading, order CCX-70-UPGRADE.


The 'Ordering Guide for Cisco Customer Contact Solutions' document has more information:


http://cco-rtp-1.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/CCBU_ordering_guide.pdf


I hope this helps.


Regards,

Michael.

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