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alert messages to ironport need to use ISP outbound relay

coulbournc
Level 1
Level 1

I've noticed that alert messages being sent to ironport are being rejected at the firewall of my ISP. I must send all outgoing SMTP traffic from the ironport to the ISP relay. I'm not quite sure how to enable this capability. I've got a C160 series appliance. I do not use the ironport to send outbound mail from my exchange server. The exchange server sends mail directly to the ISP relay using the smarthost setting.

3 Replies 3

kluu_ironport
Level 2
Level 2

This Support Portal KB article should address your question.


How do I relay outbound traffic?

http://tinyurl.com/5bb6l7

coulbournc
Level 1
Level 1

Kevin,
The mail originates on the appliance itself. I need to specify the upstream smarthost to use when the ironport sends messages to the ironport.com domain. In this case I'm not using the box to relay.

kluu_ironport
Level 2
Level 2

you can go to the "network tab -> smtp routes" and a n entry there. Add "ironport.com" and put in the smarthost value.