- Gold, 750 points or more
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn how CUPS integrates instant messaging, phone/calendar presence and phone control with expert Michael Luo. Michael is a senior technical assistance center engineer at Cisco Systems, Inc. He works in the unified communication team which covers CUCM(CallManager), CUPS (Unified Presence), CER(Emergency REsponder/e911), etc. Before that, he worked in UCCX (IPCC Express) team. Michael has more than 15 years of experience in IT industry. Michael worked in China, Hong Kong and US for many IT vendors such as Novell, Sun, Avaya, Cisco. He holds many IT certifications such as CCIE (#6183, Routing & Switching), MCSE, MCNE, OCP, JNCIE. Michael is also a Cisco certified specialist on UCCX and CUPS and is the author of the book, "Deploying Cisco Unified Presence."
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Michael might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through June 19, 2009. Visit this forum often to view responses to your questions and the questions of other community members.