Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to get an update on troubleshooting Firewall Service Module. with expert Srinivas Mallu. Srinivas is a senior customer support engineer in High Touch Technical Support (HTTS) within the Technical Assistance Center (TAC). He has a double CCIE in Routing & Switching and Security (CCIE# 8914). Mallu has been in TAC for the past eight years supporting security related products such as PIX, ASA, FWSM, Security on IOS, IPSec, ACS and IDS. He also trains people on his team on security technologies.
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Srinivas might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through June 19, 2009. Visit this forum often to view responses to your questions and the questions of other community members.