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Lost CiscoSecure ACS Admin Password

slcornish
Level 1
Level 1

‎06-08-2009 07:36 AM

All,

My colleague is now the admin for a CiscoSecure ACS box and he doesn't know the admin password.

I advised him to console into the server and via Internet Explorer, point to the servers loopback address.

Is there another way to login in to the Admin side of ACS?

Stephanie

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4 Replies 4

slcornish
Level 1
Level 1
In response to yjdabear

‎06-08-2009 08:35 AM

Thank you.

What if you don't have the ACS recovery CD?

Stephanie

0 Helpful

yjdabear
VIP Alumni
VIP Alumni
In response to slcornish

‎06-08-2009 09:13 AM

I think you can re-order the ACS recovery CD or have TAC send you an ISO image of it, with a valid support contract.

Otherwise, "set admin" or "add guiadmin" requires knowing the previous password.

0 Helpful

slcornish
Level 1
Level 1
In response to yjdabear

‎06-08-2009 09:23 AM

Is the recovery CD the same as the installation CD?

What does ISO stand for?

Stephanie

0 Helpful
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