7911 Panic Button

Unanswered Question
Jun 8th, 2009

Does anyone have a solution for a 7911 phone to have a single button push to dial an "internal emergency" extension...like a hunt group pilot or another extension. I can get it done in two steps but the customer wants one button that calls a hunt group or a single extension.

I have this problem too.
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Paolo Bevilacqua Mon, 06/08/2009 - 13:49

Show him a 7911 phone - it doesn't have physical buttons that can be be used for the purpose.

Have ready some document explaining that softkey cannot be changed from pre-defined purposes.

Mention that they will need to buy a bigger phone if they really wast single-button calling - you will notice the urgency for that to disappear instantly.

Note - all the above is moot if you're willing to use, for example, "6".

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