res.cisco.com down

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Jun 8th, 2009
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res.cisco.com is down again. Just curious what other people do when it goes down. Right now, we can't send secure email and people can't check their messages. This is a big deal. Do most people just have their own secure appliance? I put in a feature request for Ironport to queue the messages instead of bouncing messages when it can't encrypt.

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jwiegert1 Mon, 06/08/2009 - 21:52
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some how I got knocked off the email alert list. I just saw that 6.5.2 has a fix:

Email Encryption Retry
IronPort AsyncOS for Email 6.5.2 offer enhancements to the email encryption workflow. Now,
outgoing messages that meet the encryption filter condition are placed in a queue on the
Email Security appliance for encryption processing. If a temporary condition exists that
prohibits the encryption of emails in the queue (i.e., temporary C-Series busyness or CRES
unavailability), messages are re-queued and retried at a later time. In the encryption profile,
you can configure an encryption failure notification message for users, which is similar to
message bounce notifications.

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